Check Yourself Before You Wreck Yourself!

I've seen lots of buzz on the following issue related to the Microsoft CRM Outlook client:

- You have installed the Microsoft Dynamics CRM client for Microsoft Office Outlook
- You install security update 925938, or you install hotfix package 921562
- You open and close e-mail messages, you send e-mail messages, or you delete e-mail messages

Based on the above scenario, Microsoft Office Outlook intermittently crashes, and you receive the following error message:

Microsoft Office Outlook has encountered a problem and needs to close. We are sorry for the inconvenience.

Additionally, the following message is logged in the application event log:

Event Type: Error Event Source: Microsoft Office 11 Event Category: None Event ID: 1000 Date: Time: User: N/A Computer: Description: Faulting application outlook.exe, version 11.0.8118.0, stamp 456628bf, faulting module unknown, version 0.0.0.0,stamp 00000000, debug? 0, fault address 0xffffffff.

A supported hotfix is now available from Microsoft. The hotfix corrects the problem that is described in this article. Apply the hotfix only to systems that are experiencing this specific problem.

To resolve this problem immediately, contact Technical Support for Microsoft Dynamics and related products to obtain the hotfix. You can log on to the Microsoft Dynamics site and create a new support request. For more information on fixing this problem please go here.

Or as Ali G would say, "Check yourself before you wreck yourself!"