Microsoft Dynamics CRM 4.0 is available! Download it here.

Want to get your hands on Microsoft CRM 4.0? Check out all the links below. E-mail us if you have questions or would like a demo.

Documentation (manuals, help files, and white papers):

1. Microsoft Dynamics CRM 4.0 Server Readme
2. Microsoft Dynamics CRM 4.0 Implementation Guide
3. Microsoft Dynamics CRM 4.0 E-mail Router Readme (On-Premise and Hosted Editions)
4. Microsoft Dynamics CRM 4.0 Data Migration Manager Readme
5. Microsoft Dynamics CRM 4.0 Internet Facing Deployment Scenarios
6. Microsoft Dynamics CRM 4.0: How to configure the on-premise E-mail Router in different deployment scenarios

Server Applications:

1. Microsoft CRM 4.0 Server
2. Microsoft Dynamics CRM 4.0 E-mail Router (On-Premise and Hosted Editions)

Client Applications:

1. Microsoft Dynamics CRM 4.0 for Microsoft Office Outlook (For On-Premise and Hosted Editions)
2. Microsoft Dynamics CRM 4.0 Data Migration Manager

Give Salesforce.com $10,000... For What Is Already Yours!

While commonly known that Saleforce.com charges its customers for their data - you will cry when you hear this...

This morning I was talking to one of Navint's new Microsoft CRM customers. They are in the process of terminating their relationship with Salesforce.com.

It turns out that their contract with Salesforce.com requires them to pay $10,000.00 for a full cut of their data. The only thing they can get for free is a flat file of Account and Contact data.

IMPORTANT NOTE: With the introduction of Microsoft's customer relationship management SaaS offering (CRM Live), when you decide to "switch" you're NOT going to get charged for data that is rightfully yours.

And for those of you...

1) Responsible for doing vendor comparisons - please add this to your list of items to consider when calculating TCO.

2) Responsible for negotiating contractual relationships with CRM vendors - make sure to draw attention to such clauses so that you don't have to end up paying for what is yours.

PS - Maybe this is why Marc Benioff is so defensive regarding CRM Live.

Microsoft CRM 4.0 Ships!

As reported by Micheal Lu and Ben Vollmer from Microsoft, it looks like Microsoft CRM 4.0 (Titan) has shipped!

Stay tuned for more details!

In the mean time, if you would like a preview of Microsoft CRM 4.0, please feel free to contact us.

We'll be happy to demo the new version for you!